The personas method : a tool for communicating data from visitor studies
Vol.7,No.1(2018)
museology; museum; visitor; visitor study; communication; persona
5–18
A life of their own. Museum visitor personas penetrating the design lifecycle of a mobile experience. In Proceeding CHI EA 2013 CHI 2013 Extended Abstracts on Human Factors in Computing Systems. New York: ACM, 2013, pp. 547–552.
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GRUDIN, Jonathan. Why Personas Work: The Psychological Evidence. In PRUITT, John and Tamara ADLIN. The Persona Lifecycle. Keeping People in Mind Throughout Product Design. Amsterdam: Elsevier, 2006, pp. 642–663. ISBN 0-12-566251-3.
IACOVELLI, Stephanie. Using Personas in the Design Process of Digital Exhibit Interactives. Creating Museum Media for Everyone (DRL-1114549) [online]. Boston: Museum of Science, 2014 [accessed 2018-12-15]. Available from www: < http://openexhibits.org/wp-content/uploads/papers/CMME%20Personas.pdf>.
LEE, Ahree and Emily LYTLE-PAINTER. Getting Personal: Creating Personas for Museum Visitors. In The annual conference of Museums and the Web, April 8-11, 2015, Chicago, IL, USA [online]. [accessed 2018-12-15]. Available from www: < http://mw2015.museumsandtheweb.com/proposal/getting-personal-creating-personas-for-museum-visitors/>.
MULDER, Steve and Ziv YAAR. The User is Always Right. A Practical Guide to Creating and Using Personas for the Web. Berkeley: New Riders, 2007. ISBN 0-13-279828-X.
NIELSEN, Lene. Personas – User Focused Design. London: Springer, 2013. ISBN 1-4471-4083-4.
NORMAN, Donald A. Ad-Hoc Personas and Empathetic Focus. Essay. [online]. 2008 [accessed 2018-12-15]. Available from www: < https://jnd.org/ad-hoc_personas_empathetic_focus/ >.
NYSTRÖM, Viveca and Linnéa SJÖGREN. The persona method. In NYSTRÖM, Viveca and Linnéa SJÖGREN. An Evaluation of the Benefits and Value of Libraries. Oxford: Chandos, 2012, pp. 99–115. ISBN 1-84334-686-9.
PORTIGAL, Steve. Persona non-grata. In Interactions, January + February, 2008, pp. 72–73. ISSN 1072-5520.
PRUITT, John and Tamara ADLIN. The Persona Lifecycle. Keeping People in Mind Throughout Product Design. Amsterdam: Elsevier, 2006. ISBN 0-12-566251-3.
QUESENBERY, Whitney. Storytelling and Narrative. In PRUITT, John and Tamara ADLIN. The Persona Lifecycle. Keeping People in Mind Throughout Product Design. Amsterdam: Elsevier, 2006, pp. 520–554. ISBN 0-12-566251-3.
SCHUCK-WERSIG, Petra and Gernot WERSIG. Die Staatlichen Museen zu Berlin und ihre Besucher. Zusammenfassungen aus den Jahren 2001–2004 [The National Museums in Berlin and their visitors. Summaries from the years 2001–2004] (Mitteilungen und Berichte aus dem Institut für Museumskunde, Bd. 35). Berlin: Institut für Museumskunde, 2006. ISSN 1436-4166.
SCHWEIBENZ, Werner. Zielgruppenorientiertes Informationsdesign mit Personas. [Target-group-oriented Information Design using Personas]. Information – Wissenschaft & Praxis, 2004, vol. 55, no. 2, pp. 151–156. ISSN 1619-4292.
SCHWEIBENZ, Werner. Know thy visitors. Personas for visitor-centered museums. In The International Journal of the Inclusive Museum, 2008, vol. 1, no. 2, pp. 103–109. ISSN 1835-2014.
SLATIN, John M. and Sharron RUSH. Maximum Accessibility. Making your Web Site more usable for everyone. Boston: Addison-Wesley Professional, 2003. ISBN 0-201-77422-4.
SPELLERBERG, Marty, Elise GRANATA and Sarah WAMBOLD. Visitor-first, mobilefirst: Designing a visitor-centric mobile experience. In The annual conference of Museums and the Web, April 8–11, 2016, Los Angeles, CA, USA [online]. [accessed 2018-12-15]. Available from www: < http://mw2016.museumsandtheweb.com/paper/visitor-first-mobile-first-designing-a-visitor-centric-mobile-experience/>.
TASICH, Tiana and Elena VILLAESPESA. Meeting the Real User: Evaluating the Usability of Tate's Website. In Museums and the Web 2013. Proceedings from the annual conference of Museums and the Web 2013. April 17–20, 2013, Portland, OR, USA [online]. Toronto, Ontario: Archives & Museum Informatics [accessed 2018-12-15]. Available from www: < http://mw2013.museumsandtheweb.com/paper/meeting-the-real-user-evaluating-the-usability-of-tates-website/>.
WENZEL, Mirjam. Towards an Online Platform for Jewish History and Culture. The mid-term online strategy of the Jewish Museum Berlin. In Blogerim. From the corridors of the Jewish Museum Berlin [online]. 2015 [accessed 2018-12-15]. Available from www: < http://www.jmberlin.de/blog-en/2015/06/online-platform/>.
WINTZERITH, Stéphanie. Streifzug durch die Welt der Besucherforschung. In Das Publikum im Blick. Besucherforschung als Impuls für besucherorientierte Museumsarbeit. Hagen: Landschaftsverband Westfalen-Lippe, LWL Freilichtmuseum Hagen, 2014, pp. 44–57. ISBN 3-926190-31-0.
