Trolling and the value of the discussion

Vol.10,No.1(2018)

Abstract

Purpose

The article deals with the phenomenon of trolling in relation to the concept of discussion and its value. Our objectives are as follows: Explore trolling as a phenomenon from different perspectives, put trolling in relation to the concept of discussion and its value, bring new arguments for the widespread belief that there is an ethically acceptable and unacceptable trolling, to specify criteria for recognizing the value of discussion and acceptable and pathological trolling and presenting how we can fight the pathological trolling.

Design / methodology / approach

Based on a literature review, we define trolling for the purposes of this article and set the initial hypothesis that there is an ethically acceptable and unacceptable trolling. Using the Jakobson model of communication, we analyze the concept of the value of the discussion in relation to its function and put it in relation to the concept of trolling in order to verify the initial hypothesis. From the concept of information, we derive the criteria for recognizing the value of the discussion and, following the elements of the communication process, we acquire the criteria for discerning trolling - along with certain ethical limits we set, we are able to recognize the circumstances in which trolling can be used. In conclusion, we provide an overview of possible responses that can be used in case of pathological trolling.

The general methodological starting point of the article is critical realism, which we adopt as the noetically best grounded direction. The realistic view is influenced by the belief that we are able to adequately define concepts and analyze the relationship between them, that the notion of discussion value can be derived from its focus on the truth, and from the realistic definition of information we can obtain the criteria for recognizing the value of the discussion. If we evaluate trolling from an ethical point of view, we do not stand in the position of consecvenalism, which is governed only by the purposes of negotiation, but we consider that the criterion of correctness of the act is not only the aim of deed but also the act itself.

Results

The main results of the article include the fact that we have succeeded in defining trolling using the concept of discussion and based on the definition of discussion as communication with the cognitive function we have determinated  the value of the discussion and distinguished acceptable trolling from unacceptable trolling.

Originality/Value

The basic contribution of the article is that we consider the introduction of the concept of trolling into the Czech information science environment, where a systematic treatise of this type has been missing.


Keywords:
trolling; definition of trolling; causes of trolling; trolling characteristics; trolling motivation; effects of trolling; discussion; discussion value; trolling acceptability; response on trolling; information ethics
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Článek byl k 17. 6. 2020 autorsky upraven. Vypuštěny byly dvě věty a poznámka z kapitoly Motivace trollingu, a celá kapitola Příklad přijatelného trollingu.

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